Shipping policy
Shipping & Return Policy
Welcome to BuyGiz!
We are committed to delivering your orders quickly and efficiently. Please read our Shipping & Return Policy carefully before making a purchase.
Shipping Policy
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All orders are processed within 1–2 business days after payment confirmation.
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.
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Once your order has been shipped, you may receive tracking information (if available).
Return Policy
We offer a 5-day return policy for eligible products.
Return Eligibility
To qualify for a return:
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The return request must be made within 5 days of receiving the product.
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The item must be unused, in its original condition, and in the original packaging.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or improper handling.
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Items returned without original packaging.
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Clearance, discounted, or final-sale items (if applicable).
Return Process
To initiate a return, please contact our support team with your order details.
Support Email: buygizstore@gmail.com
Our team will review your request and provide instructions for the return process.
Refunds
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Once the returned item is received and inspected, we will notify you of the refund status.
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Approved refunds will be processed to the original payment method within a reasonable timeframe.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
BuyGiz Support
Email: buygizstore@gmail.com